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We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

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HOW DO I MAKE PAYMENT ?

You can pay safely with Visa and Mastercard enabled cards only.

HOW CAN I CREATE AN ORDER ?

Every shopping you will make on our site is 100% safe. Paying by credit card By clicking the Add product to cart button, you can create your order as an online payment. Your card information is only between you and your bank.

FOR FAST AND TROUBLE-FREE DELIVERY

If you want your order to reach you in the fastest and most hassle-free way, please follow the steps below ;

- Make sure that you have written your first name, last name, mobile phone number and e-mail address correctly.

- The country, city, street, street, building number, floor and apartment number must be filled in completely. Most importantly, be sure to write your zip code correctly. The zip code is very important for overseas deliveries.

HOW CAN I CONTACT YOU?

For all questions about your order, you can send us an e-mail
info@tarzkiz.com

IS THERE A CUSTOMS FEE?

-According to the customs policy of your country, the customs fee may be charged. THE CUSTOMS FEE BELONGS TO YOU. You must pick up the product by paying the customs fee requested from you at the time of delivery. We do not charge the customs fee. If you do not pay, the product will unfortunately be destroyed by your country and will not be returned to us, so a refund will not be available.

IS THERE DELIVERY TO EVERY COUNTRY?

- It is shipped all over the world with DHL EXPRESS

HOW MANY DAYS DELIVERY?

-Delivery takes place on average within 3 to 10 working days.

HOW CAN I TRACK THE ORDER?

You can track your DHL EXPRESS tracking number in the sms e-mail that comes to you when your order is ready and released by entering the DHL website. Please make sure that you are at the delivery address you provided during the process after receiving the information from DHL cargo.

IS A RETURN - EXCHANGE AVAILABLE?

-Unfortunately we are unable to accept returns or exchanges. Because the cost of the cargo going to you is higher than the cost of the product.

SHIPPING AND PACKAGING

The product you ordered tarzkiz.com it will come to you in a shoe box with quality and assurance. Since most of our products are made of stone, we ensure their safety inside the box. Products with stones require delicate handling. We put spare stones in the box for all stone products.

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